Service Designer

Job Description

A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools.

Day Rate: £400 Inside

Based: London (Hybrid/Remote)

Length: 6 Months (Maternity cover)

Responsibilities:

 

  • Shifting focus from a primarily research-driven approach to one that includes governance, policy making, and implementation oversight
  • Regularly check system logs and pilot different security level
  • Develop hypotheses to continuously refine and improve the system
  • Analyse and understand how varying security levels impact different user roles and their day-to-day tasks
  • Support on creating a comprehensive playbook outlining procedures, protocols, and best practices.
  • Develop and refine the service blueprint to guide the iterative improvement of their system

 

 

Skills & Experience

 

  • Extensive experience in conducting detailed research and analysis to inform decisions
  • Ability to transition from research-focused activities to governance
  • Capability to create and test hypotheses, using data driven insights to inform decisions
  • Skilled in creating and refining service blueprints to map out and optimise service processes.
  • Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation.

 

If this sounds like you, APPLY NOW so you don’t miss out!

 

Job Information

Job ID

35266

Published Date

20-05-2024

Contact Name

Shelbie Maule

Phone Number

+442038001118

Contact email

shelbie@rmgdigital.io

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