A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools.

Day Rate: £400 Inside

Based: London (Hybrid/Remote)

Length: 6 Months (Maternity cover)

Responsibilities:

• Shifting focus from a primarily research-driven approach to one that includes governance, policy making, and implementation oversight

• Regularly check system logs and pilot different security level

• Develop hypotheses to continuously refine and improve the system

• Analyse and understand how varying security levels impact different user roles and their day-to-day tasks

• Support on creating a comprehensive playbook outlining procedures, protocols, and best practices.

• Develop and refine the service blueprint to guide the iterative improvement of their system

Skills & Experience

• Extensive experience in conducting detailed research and analysis to inform decisions

• Ability to transition from research-focused activities to governance

• Capability to create and test hypotheses, using data driven insights to inform decisions

• Skilled in creating and refining service blueprints to map out and optimise service processes.

• Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation.

If this sounds like you, APPLY NOW so you don’t miss out!